Terms of service
Welcome to nirvayaa
These Terms of Service ("Terms") outline the rules and conditions for using our website, products, and services. By accessing our website or placing an order with Nirvayaa, you agree to comply with and be bound by these Terms. Please review them carefully before using our platform.
At Nirvayaa, we take pride in creating high-quality, hand-crafted clothing that beautifully merges timeless tradition with modern design. Our goal is to ensure a seamless, safe, and enjoyable shopping experience for every customer.
Section 1: Eligibility to Use Our Services
By accessing or using our website, you confirm that you are of legal age in your jurisdiction or have obtained consent from a parent or legal guardian to use our services. Our products are intended for personal use only and not for resale or commercial purposes. Any misuse, fraudulent activity, or unauthorized access may result in suspension or termination of your account.
Section 2: Your Account
To make a purchase on our website, you may be required to create an account. You agree to provide accurate, complete, and current information and to maintain the confidentiality of your login credentials. You are solely responsible for all activities that occur under your account.
Nirvayaa reserves the right to suspend or terminate any account that violates these Terms or is found to be involved in fraudulent or unauthorized activities.
Section 3: Product Information & Availability
At Nirvayaa, we make every effort to ensure that all product details, descriptions, and pricing displayed on our website are accurate and up to date. However, please note that slight variations in color, texture, or finish may occur due to the handcrafted nature of our products.
All products are subject to availability, and we reserve the right to modify, limit, or discontinue any item or service at any time without prior notice.
Section 4: Pricing & Payment
All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes. We accept multiple secure payment methods, including credit/debit cards, UPI, and digital wallets.
Nirvayaa reserves the right to modify prices at any time without prior notice. In the event of any pricing error or discrepancy, we will reach out to you for confirmation before processing your order.
Section 5: Shipping & Delivery
Nirvayaa currently ships across India and to selected international locations. Shipping charges and delivery timelines may vary depending on your location and the chosen shipping method.
Once your order has been dispatched, tracking details will be shared with you via email or SMS. While we make every effort to ensure timely and smooth delivery, please note that delays may occasionally occur due to unforeseen or external factors beyond our control.
Section 6: Returns & Exchanges
At Nirvayaa, we take great pride in the quality and craftsmanship of our products. If you receive a damaged item, you may request an exchange within 48 hours of delivery.
To be eligible for an exchange, the product must be unused, with tags intact, and in its original packaging. Please note that custom-made or personalized items are non-exchangeable.
For complete details, please refer to our Return & Exchange Policy.
Section 7: Privacy & Security
Your privacy is very important to us. We collect and handle your personal information in accordance with our Privacy Policy.
Nirvayaa employs secure payment gateways and industry-standard encryption to protect your data during online transactions. However, please note that no method of online communication or data storage is completely risk-free, and we cannot guarantee absolute security.
Section 8: Third-Party Services
Our website may contain links to third-party websites or services. Nirvayaa is not responsible for the content, privacy practices, or policies of these external sites.
Any interactions or transactions with third-party services are conducted at your own risk, and we recommend reviewing their terms and policies before engaging.
Section 9: Intellectual Property
All content on our website, including text, images, logos, designs, and other materials, is the property of Nirvayaa. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.
You may not use our trademarks, logos, or branding in any manner without prior written permission from Nirvayaa.
Section 10: Limitation of Liability
Nirvayaa shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services.
We are not responsible for any delays, interruptions, or errors that are beyond our reasonable control, including those caused by third-party services, technical issues, or unforeseen events.
Section 11: Changes to Terms
Nirvayaa may update these Terms from time to time. The most recent version will always be available on our website. By continuing to use our website or services after any changes are posted, you agree to be bound by the updated Terms
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
contact us
Email : support@nirvayaa.in
WhatsApp : +916282937558
Thank you for choosing Nirvayaa. We are thrilled to bring you handcrafted clothing that blends tradition with modern style!
